No cooling at 9:40 PM
Danielle identifies urgency, checks the property and system details, captures access instructions, and follows your on-call escalation rules.
When the office closes, the calls keep coming
Never miss another HVAC service call after hours.
AfterHours Capture gives your HVAC company a 24/7 receptionist and dispatcher that answers every caller, understands your company rules, books work, triages emergencies, and sends the result to the right people.
What happens when an HVAC customer calls
Maintenance request after closing
The caller is qualified and placed into the correct booking or callback workflow instead of leaving a voicemail.
Caller outside your service area
Danielle recognizes the location and follows the exact response you configured for excluded cities or ZIP codes.
Technician transfer fails
The lead is preserved, summarized, and sent for urgent callback rather than disappearing after a failed transfer.
Built around your company, not a generic script.
Danielle can ingest your company documents and learns the information collected during onboarding: office location, service area, excluded areas, hours, holiday procedures, technicians, emergency rules, booking preferences, HVAC knowledge, maintenance plans, warranties, promotions, financing, and company policies. You choose who receives email summaries, SMS alerts, transcripts, and escalations.
✓ Answer every call
✓ Book appointments
✓ Triage emergencies
✓ Route to on-call staff
✓ Send email and SMS
✓ Provide summaries and transcripts
One extra job can pay for the service.
24/7 HVAC call coverage for $995 per month. No contract. Cancel anytime.