Danielle answers every call, knows your service area and company rules, books appointments, triages emergencies, and sends the result to the right person by email or SMS.
In Florida, a missed no-cooling call can become a lost replacement, emergency, or maintenance customer within minutes. Danielle answers while your office is closed or your team is overloaded.
Your exact office location and business hours
Every city, ZIP code, and neighborhood you serve
Areas you exclude or handle differently
Emergency criteria and escalation contacts
Technicians, owners, receptionists, and routing rules
Uploaded manuals, scripts, policies, promotions, and FAQs
Booking software, appointment types, and preferred timing
Equipment details and HVAC knowledge you provide
Appointment booked into your scheduling workflow
Urgent call transferred or escalated using your rules
Email summary sent to the right people
SMS alert when requested
Transcript available when needed
Caller details, address, equipment, urgency, and access notes captured
Failed transfers preserved for immediate callback
Examples of the local markets this page supports:
$995 per month. No contract. Cancel anytime. Setup can take only a few minutes through the onboarding page.