Live HVAC call coverage

Your best after-hours lead should not hear voicemail.

Danielle answers, qualifies, triages, and routes HVAC calls while your office is closed or your team is buried.

Call Danielle liveWatch the 36-second demo
Real demo line Built for HVAC No fake testimonials
Live callDanielle · after-hours dispatcher
No-cooling emergencyNaples, FL · 9:18 PM
“The outdoor unit is covered in ice and the house is getting hot.”
“I can help with that. I have your number. What is the property address, and are there any gate codes, pets, or access notes for the technician?”
UrgencyHigh priority
SystemFrozen unit
IntakeComplete
Ready for on-call routing
Caller details retained if transfer fails
24/7Coverage
1 live lineTest it now
HVAC-firstIntake logic
$995/moFlat pricing
One call. Four jobs done.

A dispatcher workflow, not a generic chatbot.

The system is built around what an HVAC shop actually needs after hours: fast pickup, clean intake, urgency detection, and a usable outcome.

01

Answer instantly

Danielle picks up after-hours and overflow calls before the caller moves on.

02

Qualify the job

She captures the issue, equipment details, address, access notes, pets, and preferred timing.

03

Triage urgency

No-cooling, frozen-unit, electrical, and vulnerable-household situations are prioritized.

04

Route the outcome

Calls follow your rules into booking, escalation, urgent callback, or office follow-up.

Hear it yourself

The fastest way to understand the product is to call it.

Try a real scenario. Mention a frozen unit, a difficult address, a gate code, pets, or an urgent no-cooling situation.

Test Danielle now

(239) 428-1660

Tap the number on mobile. The phone app will open with the demo line ready to call.

Ask for emergency service
Give a gate code or pet instruction
Test a failed on-call transfer

What are missed calls worth?

Potential monthly opportunity
$6,750

One additional captured job can cover a meaningful share of the monthly service.

Simple pricing

Built to prove itself on captured revenue.

AfterHours Capture
$995/month

Flat monthly pricing for after-hours and overflow HVAC call capture.

24/7 answering and overflow coverage
Emergency HVAC triage and routing
Caller, equipment, address, and access capture
Appointment and callback workflow support
Month-to-month service
No per-minute fees
Start capturing calls
What gets configured

Your rules. Your service area. Your routing.

Danielle is shaped around the way your shop actually works rather than forcing every contractor into one generic script.

  • Service ZIP codes and office hours
  • Emergency criteria and escalation contacts
  • Call scripts, exclusions, and special instructions
  • Calendar, callback, and notification preferences
Configure your dispatcher

Make the next after-hours call feel handled.

Call Danielle, test the real experience, then configure the rules your HVAC shop needs.

Call the demo line Start onboarding
Not a generic answering bot

Danielle knows your business.

She becomes a trained extension of the HVAC company because she is built from the company’s real locations, rules, documents, staff, service area, and operating knowledge.

Company-trained intelligence

Give her the same playbook you would give a new dispatcher.

Danielle captures the structured business details from onboarding and can ingest the company documents needed to represent the business accurately.

Configure your dispatcher
  • Your exact office location and every location you operate from
  • Your complete service area, including cities, ZIP codes, and exclusions
  • Your business hours, holiday schedule, and after-hours procedures
  • Your owners, technicians, receptionists, dispatchers, and escalation contacts
  • As much HVAC and air-conditioning knowledge as you choose to provide
  • Your brands, equipment terminology, common problems, and intake questions
  • Your emergency rules and which situations require immediate escalation
  • Your appointment types, preferred windows, and scheduling instructions
  • Your maintenance plans, promotions, warranties, financing, and policies
  • Your gate-code, pet, tenant, access, and technician-preparation requirements
  • Your preferred greeting, tone, scripts, exclusions, and customer experience
  • Any company documents, manuals, FAQs, call scripts, or internal instructions you upload
Every call creates an actionable result

Your team wakes up to handled calls, not mystery voicemails.

Each conversation produces the information and next action the business needs.

Appointment booked

Danielle connects to the company’s booking workflow and schedules the correct appointment type.

Emergency routed

Urgent calls follow the company’s transfer and escalation rules, including on-call technician routing.

Email delivered

Owners, technicians, receptionists, or other selected recipients receive the call result and summary.

SMS sent

Text alerts can be sent to the people who need immediate visibility.

Transcript available

A full transcript can be produced when the company wants one.

Summary captured

Caller, problem, equipment, urgency, address, access notes, and next action are retained.

Real HVAC calls

Here is what “handled” actually means.

The value is not that a voice answers. The value is that the call becomes a usable job, escalation, booking, or callback.

01

No cooling at 9:40 PM

Danielle checks urgency, captures system symptoms and household details, gathers the address and access notes, then routes the call using the company’s on-call rules.

02

Maintenance appointment

Danielle identifies the requested service, collects equipment information, and books the appropriate appointment in the company’s scheduling workflow.

03

Caller outside the service area

Danielle recognizes the city or ZIP code and follows the company’s preferred response instead of wasting dispatch time.

04

Technician transfer fails

The caller’s information and HVAC issue remain captured, summarized, and flagged for urgent callback. The lead is not lost.

Set up in minutes

Go from onboarding to a trained HVAC dispatcher.

The onboarding page collects the company’s operating details and includes the instructions needed to connect scheduling.

1

Complete onboarding

Enter the business details, service area, office hours, contacts, emergency rules, and preferred call handling.

2

Teach Danielle

Upload company documents and provide as much HVAC, policy, scheduling, and service information as desired.

3

Connect scheduling

Follow the built-in instructions to connect the booking workflow, with hands-on setup help available when needed.

4

Test and go live

Call Danielle, confirm the experience, make any adjustments, and begin answering real calls.

Built specifically for HVAC companies. Every caller gets answered. Every opportunity gets captured.
Start onboarding
Questions HVAC owners ask

What you need to know before trusting Danielle with your calls.

Call the live line and test the experience yourself. There is no staged video required.

Call (239) 428-1660

The core company setup can be completed in a few minutes through the onboarding page. Calendar or booking setup can be completed through the built-in instructions or with guided help.

Never miss another HVAC service call

One extra job per month can pay for the entire service.

$995 per month. No long-term contract. Cancel any time.

Call Danielle liveStart onboarding